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Warranty

GENERAL SUPPORT

Email: Service@decked.com

Phone: 208-806-0251

Fax: 208-806-0199

business hours

Mon. – Fri. 8:00am – 5:00pm MT

DECKED 3 YEAR LIMITED WARRANTY

DECKED LLC warrants to the original purchaser of this product that the product will be free from manufacturing defects in workmanship and materials for a period of three (3) years from the date of the original purchase. If within three (3) years from the original date of purchase this product fails due to defect in materials or workmanship, DECKED LLC will replace any defective part at its option.

The original purchaser must contact the DECKED LLC customer service team and provide a description of the defective part, including digital pictures if requested, with the original purchase documentation as validation of warranty coverage or have previously activated their warranty online.

This warranty DOES NOT cover or apply to:

  • Damage to the product due to misuse, mishandling and abuse
  • Products not used in accordance with the manufacturer’s instructions or recommendations
  • Product not assembled or installed according to manufacturer’s instructions
  • Normal wear and tear
  • Undeclared damage to the system during shipping, acts of God. In addition, consequential damage and incidental damages (including lost time) such as damage to persons or property are not covered under this warranty

 

REGISTER YOUR PRODUCT FOR ANY FUTURE WARRANTY NEEDS AS WELL AS TO BE INFORMED OF PRODUCT IMPROVEMENTS, ISSUES, OR SOLUTIONS SPECIFIC TO YOUR MODEL.


REGISTER YOUR SYSTEM